Welcome to our support page! If you have any questions, concerns, or issues, we're here to help. Unfortunately, at this time, we can only offer support via email. Please send us an email at tech@imagination-machine.com, and we'll get back to you as soon as we can. We strive to respond to all emails within 24-48 hours, but please note that response times may vary depending on the volume of inquiries we receive. Thank you for choosing our product/service, and we look forward to assisting you!
We care about your data, if you want to delete your account, please send us an email at tech@imagination-machine.com, and we'll get back to you quickly (< 1 business day).
IM 2, a company located at 40 rue de la Tour D'auvergne, 44200 Nantes, is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and disclose your personal data in connection with our Walkie app.
We collect personal data that you provide to us when using the Walkie app, including your phone number, steps count, and any other information that you choose to share with us.
We use your personal data to provide the Walkie app's services, including creating groups, inviting friends, and ranking members based on their step count. We may also use your personal data for research and development purposes to improve our app's functionality and performance.
We may share your personal data with third-party service providers that assist us in providing the Walkie app's services, such as Google Cloud, which hosts our data. We may also disclose your personal data to comply with legal obligations or protect our rights, property, or safety.
We will retain your personal data for as long as necessary to provide the Walkie app's services, and in compliance with any legal obligations. After that, we will delete your personal data or anonymize it.
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, accidental loss, or destruction. However, no system can guarantee complete security.
You have the right to access, rectify, erase, and restrict the processing of your personal data, as well as the right to data portability. You also have the right to object to the processing of your personal data based on legitimate interests. To exercise these rights, please contact us.
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through the Walkie app.